TERMS & CONDITIONS
Last Updated: 01.11.2025
Welcome to Shanaa eSpot. By accessing or using our website www.shanaaespot.in, you agree to abide by the following Terms & Conditions.
1. General
- This website is owned and operated by Dharshanaa Enterprises, Namakkal, Tamil Nadu.
- By using this site, you agree to be bound by these terms, our Privacy Policy, Shipping Policy, and Refund Policy.
- We reserve the right to update or modify these terms anytime.
2. Use of Website
- You must use this website for lawful purposes only.
- You agree not to misuse our services or violate any laws.
- Creating multiple fake accounts, fraudulent orders, or abusive behavior is strictly prohibited.
3. Product Information
- We try to provide accurate product details; however, minor variations may occur.
- Prices may change anytime without prior notice.
- Product availability is subject to stock.
4. Orders & Payments
- All payments on Shanaa eSpot are processed securely via Razorpay or Paytm.
- We do not store your complete card/payment details.
- An order is confirmed only after successful payment.
5. Shipping
- We currently ship within India only.
- Delivery time varies based on location and courier partner.
- More details available in our Shipping Policy.
6. Returns & Refunds
- Refer to our Refund Policy for complete details.
- Items must meet return eligibility conditions.
7. Intellectual Property
- All content on this website (images, text, graphics, logo) belongs to Dharshanaa Enterprises.
- Copying, redistribution, or misuse of content is prohibited without permission.
8. Limitation of Liability
- We are not responsible for:
- Courier delays
- User-entered wrong address
- Product misuse
- Website downtime or technical errors
- Our maximum liability is limited to the value of the purchased product.
9. Governing Law
These terms are governed by the laws of India and Tamil Nadu jurisdiction.
10. Contact
For support: info@shanaaespot.in