Last Updated: 01.11.2025

At Shanaa eSpot, we deliver your orders safely and on time.
Below are the details of our shipping process.

1. Shipping Locations

  • We ship to all major cities and towns across India
  • International shipping is currently not available

2. Order Processing Time

  • Orders are processed within 1–2 business days
  • Orders placed on Sundays or holidays are processed next working day

3. Delivery Timeline

Estimated delivery after dispatch:

  • Tamil Nadu: 2–4 days
  • South India: 3–5 days
  • North/East/West India: 5–7 days

(Delivery may vary depending on courier service.)

4. Courier Partners

We ship via trusted partners such as:

  • Delhivery
  • DTDC
  • India Post
  • Professional Couriers
  • ST Courier (Tamil Nadu specific)

(Not mandatory to mention all—this is optional and flexible)

5. Tracking Orders

Once shipped, you will receive:

  • Tracking ID
  • Tracking link
  • Courier name

6. Shipping Charges

  • Shipping cost is shown on checkout
  • Free shipping may be offered during special offers or promotions

7. Delays

Shipping delays may occur due to:

  • Weather conditions
  • Courier service issues
  • Local restrictions
  • Wrong address entry

We are not liable for courier delays after dispatch.

8. Wrong Address Issues

If customer enters wrong/incomplete address:

  • Re-shipping charges apply
  • Refund cannot be claimed for undelivered packages due to incorrect address